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Assistant General Manager

  • Location:
  • Salary:
    € 3.390
  • Job type:
    Contract
  • Posted:
    3 months ago
  • Category:
    Hospitality
  • Deadline:
    September 6, 2019

Duties:

  • Supervise the day-to-day task assignments and performance for all management and associates.
  • Ensure a pleasant shopping experience for all customers.  Respond to customer complaints or inquiries.  Solicit customer feedback, input and information through various communication vehicles.  React to information and create a plan to consistently meet the expectations of all customers.
  • Manage all matters relating to associates and the store team – recruiting, hiring, training, coaching, associate engagement and performance management.
  • Ensure compliance with corporate training programs through LMS tracking.
  • Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.
  • Analyze results and trends and prepares action plans to leverage the store’s strengths and address areas of opportunity.    Ensure the execution of all action plans.
  • Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
  • Ensure safety program execution and fulfill the store safety leader role.
  • Ensure future growth by executing a defined strategy to deliver the long range plan.