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Cluster Manager

  • Location:
  • Salary:
  • Job type:
  • Posted:
    6 months ago
  • Category:
  • Deadline:
    October 3, 2019
  • Researching and identifying business opportunities for technology as well as reporting findings and conclusions to upper management
  • Assisting in setting the overall technical vision of regional properties
  • Evaluating property needs and technology solutions to improve profit and/or efficiency while managing initiatives within parameters
  • Maintaining documentation on the Team site for each Cluster property
  • Preparing a status report of all activities in the hotels within the Cluster as requested
  • Participating in Executive Committee, departmental and operations meetings as appropriate
  • Attending Regional IT meetings and periodic Cluster Team meetings
  • Working within the constraints of each property IT budget as prepared by yourself, the Area IT Manager or Regional Director
  • Setting up and maintaining computer software and hardware for Team Members
  • Directing, setting up, maintaining and monitoring property servers, including backups, property LAN performance, telecom systems and workstations
  • Working with HSC and all vendors to ensure the timely resolution of IT issues as appropriate
  • Using network monitoring tools to perform periodic health checks of the systems
  • Managing and monitoring system performance to assure dependable and uninterrupted operation of telephone communications
  • Coordinating with other departments to understand and meet their requirements
  • Overseeing and troubleshooting the entire communications system to determine if a problem is telephone hardware or cable
  • Managing the testing and evaluation of hardware and software to determine efficiency, reliability and compatibility with existing systems
  • Setting up and providing training to new users as well as relocating existing users with telephone extensions, calling features, voicemail and access codes
  • Overseeing monthly usage and equipment, ensuring that the most cost-effective plans available are utilized